Refund policy
30-Day Flavor Guarantee
We stand behind every bottle. If you don't love your Scapegoat Seasonings, let us know within 30 days of delivery and we'll refund the product price. No need to send back an opened bottle.
To request a refund, email sales@scapegoatseasonings.com with your order number and a quick note on what didn't work for you. We read every one.
Damaged or Wrong Items
If your order arrives damaged or isn't what you ordered, email us a photo within 7 days of delivery. We'll send a replacement or a full refund, including shipping, at no cost to you.
Lost Packages
If tracking shows your order as delivered but it never arrived, or it's stuck in transit, contact us and we'll work with the carrier to make it right.
How Refunds Work
Approved refunds go back to your original payment method within 5–10 business days. Shipping charges are non-refundable except for damaged, wrong, or lost orders.
Retail and Wholesale Purchases
This guarantee covers orders placed at scapegoatseasonings.com. For bottles bought at one of our retail partners, contact us directly and we'll take care of you. Wholesale orders are covered by their own terms.
Questions
Scapegoat Seasonings
sales@scapegoatseasonings.com
(828) 639-8787
P.O. Box 344, Wendell, NC 27591